We collect information you provide directly to us when you create an account, submit content, make purchases, or contact us for support. This includes:
• Account Information: Name, email address, username, password, and profile details such as biography, avatar, and social links.
• Creative Content: Audio files, video projects, scripts, podcasts, images, and other creative works you upload or create using our platform tools.
• Payment Information: Billing details processed securely through our payment partners (Stripe). We do not store full payment card numbers.
• Usage Data: How you interact with our platform, including features used, time spent, pages visited, and actions taken.
• Device & Technical Data: IP address, browser type, operating system, device identifiers, and connection information.
• Communications: Messages, support tickets, feedback, and any other communications you send to us or through our platform.
We use the information we collect to:
• Provide, operate, maintain, and improve our creative platform and services.
• Process transactions and send related information including purchase confirmations and invoices.
• Send administrative messages, technical notices, updates, security alerts, and support communications.
• Respond to comments, questions, and requests for customer service or technical support.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Personalize your experience and deliver content and features relevant to your interests.
• Facilitate collaboration between creators, producers, and team members on the platform.
• Comply with legal obligations and enforce our terms and policies.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
• All data is encrypted in transit using TLS/SSL protocols.
• Stored data is protected with industry-standard encryption at rest.
• Access to personal data is restricted to authorized personnel only.
• We regularly review and update our security practices.
• Payment transactions are processed through PCI-DSS compliant payment processors.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Depending on your location, you may have certain rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Portability: Request a portable copy of your data in a machine-readable format.
• Opt-Out: Opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Restriction: Request that we restrict processing of your data in certain circumstances.
To exercise any of these rights, please contact us at privacy@pce-rnrdy.com. We will respond to your request within 30 days.
Forge Family Creative Studios is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@pce-rnrdy.com.
If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our systems. Users between 13–17 must have parental or guardian consent to use our platform.
Our platform integrates with third-party services including but not limited to:
• Google Suite (Gmail, Calendar, Drive, Analytics) — subject to Google's Privacy Policy
• Stripe — payment processing, subject to Stripe's Privacy Policy
• Notion — project and content management, subject to Notion's Privacy Policy
• Microsoft OneDrive — file storage and backup, subject to Microsoft's Privacy Policy
• Linear — project management, subject to Linear's Privacy Policy
• GitHub / GitLab — version control and development, subject to their respective privacy policies
These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
• Posting the updated policy on this page with a revised "Last Updated" date.
• Sending you an email notification (if you have an account with us).
• Displaying a prominent notice on our platform.
Your continued use of Forge Family Creative Studios after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
• Email: privacy@pce-rnrdy.com
• General Inquiries: hello@pce-rnrdy.com
• Website: www.pce-rnrdy.com
• Mailing Address: Forge Family Creative Studios / PCE-RNRDY Networks
We will respond to all privacy-related inquiries within 30 business days.